How to Cancel Microsoft 365 (2026 Guide)
Last verified: July 17, 2026
To cancel Microsoft 365, first confirm who bills the subscription, then use the matching cancellation path. For the primary recorded path (direct billing), use online or in the app. This guide also includes 2 additional billing paths to help avoid canceling in the wrong account.
Freshness & source trust
- Freshness
- Verified July 17, 2026
- Source domains
- learn.microsoft.com
- Coverage scope
- United States
- Billing paths covered
- direct billing, Apple App Store billing, Google Play billing
Official sources
At a Glance
- Primary billing path
- direct billing
- Supported cancellation methods
- online or in the app
- Applies to plans
- Check your account or agreement for plan-specific terms
- Online cancellation
- Supported for this path
- Last verified
- 2026-07-17
Step-by-Step Guide
Sign in to the Microsoft account associated with the subscription
Sign in to the Microsoft account associated with the subscription.
Locate Microsoft 365 and open its management options
Locate Microsoft 365 and open its management options.
Select Cancel. Depending on the subscription, the option may read U…
Select Cancel. Depending on the subscription, the option may read Upgrade or Cancel.
Read the Please review section and the other details displayed on t…
Read the Please review section and the other details displayed on the cancellation page.
Select I don’t want my subscription to proceed. Choose I want to ke…
Select I don’t want my subscription to proceed. Choose I want to keep my benefits if you decide not to cancel.
Review the account page afterward and note the displayed expiration…
Review the account page afterward and note the displayed expiration or cancellation information for your records.
Tips Before You Cancel
- •Microsoft 365 access usually continues through the paid period you already purchased; cancel before the next renewal to stop the following charge.
- •If Microsoft 365 is billed through Apple, Google Play, or another partner, cancel in that billing account instead of (or in addition to) the Microsoft 365 website.
Cancellation Paths by Billing Origin
direct billing
Methods: online or in the app
Path Steps
- 1 Sign in to the Microsoft account associated with the subscription: Sign in to the Microsoft account associated with the subscription.
- 2 Locate Microsoft 365 and open its management options: Locate Microsoft 365 and open its management options.
- 3 Select Cancel. Depending on the subscription, the option may read U…: Select Cancel. Depending on the subscription, the option may read Upgrade or Cancel.
- 4 Read the Please review section and the other details displayed on t…: Read the Please review section and the other details displayed on the cancellation page.
- 5 Select I don’t want my subscription to proceed. Choose I want to ke…: Select I don’t want my subscription to proceed. Choose I want to keep my benefits if you decide not to cancel.
- 6 Review the account page afterward and note the displayed expiration…: Review the account page afterward and note the displayed expiration or cancellation information for your records.
Timing Notes
- • Microsoft 365 access usually continues through the paid period you already purchased; cancel before the next renewal to stop the following charge.
Limitations
- • If Microsoft 365 is billed through Apple, Google Play, or another partner, cancel in that billing account instead of (or in addition to) the Microsoft 365 website.
Apple App Store billing
Methods: online or in the app
Path Steps
- 1 Open Apple subscriptions: On iPhone or iPad, go to Settings → [your name] → Subscriptions, or manage subscriptions on the web via Apple Support.
- 2 Select Microsoft 365: Find the Microsoft 365 subscription in the list.
- 3 Cancel Subscription: Tap Cancel Subscription and confirm. Uninstalling the app does not cancel billing.
Timing Notes
- • Apple-billed subscriptions must be canceled through Apple.
Google Play billing
Methods: online or in the app
Path Steps
- 1 Open Google Play subscriptions: Sign in to the Google Account that purchased the subscription, then open Payments & subscriptions → Subscriptions.
- 2 Select Microsoft 365: Choose the Microsoft 365 subscription.
- 3 Cancel subscription: Follow the Google Play cancellation prompts and save the confirmation.
Timing Notes
- • Google Play–billed subscriptions must be canceled in Google Play.
What to Watch Out For
- •Microsoft 365 access usually continues through the paid period you already purchased; cancel before the next renewal to stop the following charge.
- •Apple-billed subscriptions must be canceled through Apple.
- •Google Play–billed subscriptions must be canceled in Google Play.
- •If Microsoft 365 is billed through Apple, Google Play, or another partner, cancel in that billing account instead of (or in addition to) the Microsoft 365 website.
Alternatives to Full Cancellation
- • Review plan options: Before canceling completely, check whether Microsoft 365 offers a pause, downgrade, or lower-cost plan.
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Frequently Asked Questions
How do I cancel Microsoft 365?
For direct billing, the supported methods are online, in the app.
Can I cancel Microsoft 365 online?
Microsoft 365 has at least one recorded online cancellation path. Check the billing-origin section first so you use the route that matches who bills you.
Are there fees or billing caveats when canceling Microsoft 365?
This guide does not list a fixed cancellation fee for Microsoft 365. Check your account, biller, or agreement before canceling because final charges and refund rules can depend on your plan and billing source.