How to Cancel a Figma Subscription or Downgrade Your Plan

Canceling a Professional plan does not delete your Figma account. The paid team changes to the free Starter plan when the current billing period ends. Professional features remain available until that date. Read Figma’s plan management instructions

Before you make the change, confirm that you are an admin of the correct Professional team. Review files, folders, paid seats, invoices, and published work. This can help you avoid editing limits or unexpected changes after the team moves to Starter.

Steps to solve it

Use these steps to cancel a Professional plan. Figma’s self-service cancellation controls are available to Professional-plan admins. Read Figma’s plan management instructions

A canceled Professional team downgrades to Starter at the end of its billing period. Its Professional features remain available until the paid period ends. Read Figma’s plan management instructions

Use this checklist before confirming the cancellation:

• •Confirm that you are an admin of the Professional team.
• •Verify that you selected the correct paid team in the file browser.
• •Review the Full, Dev, and Collab seats in the subscription.
• •Download invoices needed for tax, expense, or accounting records.
• •Consolidate files and folders for Starter-plan limits.
• •Review published Figma Sites and Figma Make projects for downgrade effects. Read Figma’s plan management instructions
• •Record the billing-period end date.
• •If the team has purchased additional AI credits or enabled pay-as-you-go billing, review those settings separately in Admin. On Professional, an ongoing AI-credit subscription renews monthly until changed or canceled, and already-accrued pay-as-you-go usage can still appear on the next invoice after it is disabled. Read Figma’s AI-credit management instructions
• •Complete the cancellation prompt in Admin → Settings → Plan.

If your team uses an Organization or Enterprise plan, do not rely on the Professional cancellation path. Figma’s pricing FAQ directs Organization and Enterprise customers to contact Sales to downgrade or cancel; Figma’s plan-management article separately directs Organization and Enterprise customers to Support for downgrade assistance. Read Figma’s current pricing FAQ Read Figma’s plan management instructions

Before and after cancellation

Canceling a subscription is different from changing a person’s seat. On Professional, the subscription cost depends on the number of Full, Dev, and Collab seats in the plan. View seats are free, so review assigned and unassigned paid seats before deciding whether to cancel the entire subscription. Read Figma’s Professional billing guidance

Consider the following options before you cancel:

• •Keep Professional but reduce paid access: Review seat assignments. Professional-plan admins can move people to free View seats during a billing cycle. Figma does not issue a prorated refund when a paid seat changes to a View seat during that period. Read Figma’s Professional billing guidance

• •Stop using paid Professional features: Cancel the Professional plan. The team keeps its paid features through the current billing period, then moves to Starter. Read Figma’s plan management instructions

• •Check annual billing before making changes: Seats added during an annual subscription may receive monthly invoices unless an admin adds those seats to the annual subscription. Review billing settings and invoices before canceling or reducing seats. Read Figma’s Professional billing guidance

• •Use Organization or Enterprise: Contact Figma Sales for the correct downgrade or cancellation process. These plans do not use the Professional self-service controls. Read Figma’s current pricing FAQ

Figma’s pricing page lists Starter, Professional, Organization, and Enterprise plans, plus Full, Dev, and Collab seat types. Plan availability, AI credit allowances, and seat pricing can change, so review the current pricing page instead of relying on an old invoice or quote. Review Figma’s current pricing page

A Professional cancellation changes the team to Starter. It does not automatically remove the account or delete the team’s content. Read Figma’s plan management instructions

Prepare the team before the paid period ends. Figma recommends moving files into one folder, removing extra folders, moving work to another team or to Starter-team drafts, and downloading invoice copies. Read Figma’s plan management instructions

Starter limits can affect editing after the downgrade. A Starter team has one folder. That folder can contain up to three total Figma Design and Figma Sites files, plus three FigJam files and three Figma Slides files. If the team exceeds the applicable file or folder limits, Figma can prevent editing until you move or reorganize content. Read Figma’s plan management instructions

Review public work before the downgrade takes effect. Figma unpublishes published Figma Sites after a downgrade. Published Figma Make apps remain available at their figma.site subdomain, but Figma removes any connected custom domain. Check these projects early if a site or app needs to remain publicly available. Read Figma’s plan management instructions

Save invoices before changing the plan if your business needs them for records. Figma specifically recommends downloading account invoice copies when leaving a Professional team. Read Figma’s plan management instructions

Figma states that payments for Figma subscriptions are non-refundable. If you need help with a specific charge or invoice, contact Figma through its support options. Do not assume that cancellation creates a general right to a refund or fee waiver. Read Figma’s plan management instructions

Troubleshooting cancellation problems

You cannot find the Admin option

Make sure you opened the correct Professional team from the file-browser sidebar. Only admins can manage billing and cancel a Professional plan. If you cannot access Admin settings, ask an existing Professional-team admin to review your access or complete the cancellation. Read Figma’s plan management instructions

You do not see a Cancel plan button

Confirm the team is on Professional. The self-service instructions apply to Professional teams, not Organization or Enterprise plans. For Organization or Enterprise downgrades or cancellations, contact Figma Sales. Read Figma’s current pricing FAQ

You still see paid features after canceling

This is expected before the current billing period ends. The Professional team remains active through the paid period and changes to Starter afterward. Check the team’s plan area for the scheduled end date. Read Figma’s plan management instructions

You receive an invoice after removing someone

Removing a person from a paid seat does not necessarily change the current term’s charges. View seats are free, but moving someone to a View seat does not create a prorated refund. On annual subscriptions, added seats can also remain billed monthly unless an admin adds them to the annual subscription or removes them. Read Figma’s Professional billing guidance

You cannot edit files after the downgrade

Check the Starter limits for folders and files. Reorganize content, move files to another team or drafts, or reduce the affected folder to the allowed limits. Figma can prevent editing while a downgraded team exceeds those limits. Read Figma’s plan management instructions

If you manage several recurring services, Subpilot subscription management is a first-party page for subscription management and cancellation tracking. Check its current integrations, pricing, and platform support before relying on it for a specific account.

Related help links

• •Upgrade or downgrade your plan — official cancellation, downgrade, refund, and Starter-transition guidance.
• •Manage billing on the Professional plan — Professional seat, invoice, and billing-cycle details.
• •Figma pricing — current plan, seat, and AI credit information.