How to Cancel Claude Pro or Max
For a Claude Pro or Max subscription bought on the web, open your initials → Settings → Billing → Cancel. Anthropic says to cancel at least 24 hours before the next billing date. Use Apple or Google Play for a purchase billed through that store.
Cancel a web subscription
- 1
Sign in to the Claude account that owns Pro or Max.
- 2
Select your initials in the lower-left corner.
- 3
Open Settings, then Billing.
- 4
Choose Cancel and complete the prompts.
- 5
Save confirmation and check the subscription end date.
Paid access continues until the end of the current billing period after cancellation. Cancel at least 24 hours before the next billing date to avoid the next charge under Anthropic’s guidance.
Cancel an iPhone or Android purchase
Use the original purchase platform. On iPhone, open Settings → your name → Subscriptions → Claude → Cancel Subscription. On Android, use the purchasing Google Account in Google Play → Payments & subscriptions → Subscriptions → Claude → Cancel subscription. Claude’s mobile billing screen may direct you to Manage subscription.
If you cannot find the subscription
Check the receipt and sign-in email. A subscription on another Claude account or an app store will not necessarily appear in the web billing controls you are viewing. If you need help, contact Claude support using the official help center.
Refunds and other billing
Cancellation stops renewal; it is not automatic approval of a refund. Use Anthropic’s separate refund guidance for a web purchase, or the relevant store for a store purchase. This guide concerns individual Pro and Max subscriptions; API usage and organization billing have separate controls.
Official sources
Keep track of what you want to cancel.
Review your subscriptions in Subpilot and request cancellation help where supported. Some providers require you to act directly; submitting a request does not confirm cancellation.
Frequently Asked Questions
Can I keep using Claude after canceling?
Pro or Max access continues through the current paid billing period after cancellation, according to the official cancellation guidance.
Does deleting the Claude app cancel Pro?
No. Cancel through the billing provider and verify the subscription status.
Sources
Official provider pages for the plans, billing terms, and account actions discussed in this guide. Confirm the terms shown in your own account before making changes.
| Source | Status |
|---|---|
| Cancel Claude Pro or Max | Official source |
| Request a refund for a paid Claude plan | Official source |