How to Cancel Flo Premium: Website and Store Purchases
If you bought Flo Premium on Flo's website, cancel through the Subscription Hub in the Flo app or through your web account. If Apple or Google billed the purchase, use that store's subscription controls instead. Flo's website-purchase instructions specifically distinguish these payment routes. Flo website-subscription cancellation
Identify whether Flo billed you directly
Flo says website purchasers should look for Flo Health or Stripe on their receipt. Those receipt details matter more than whether you currently use an iPhone or Android phone. A web purchase remains a web subscription when used in the mobile app.
The official help page links separate iOS and Android cancellation guidance for store purchases. If your receipt identifies Apple or Google, skip the direct-web instructions below and use the matching store section. If you cannot locate the receipt, Flo support asks for the email address used to buy Premium and a receipt copy when available. Flo website-subscription cancellation
Cancel a website subscription in the Flo app
- 1
Open Flo and tap your Profile icon.
The web-subscription guide places it at the upper left.
- 2
Open the Premium benefits cell.
Tap See your Premium benefits to enter the Subscription Hub.
- 3
Choose Manage Subscription.
Follow the prompts to cancel the plan.
The important distinction is that this is Flo's route for a website purchase inside the mobile app. It does not replace Apple's or Google's billing controls for subscriptions purchased from their stores. Follow the route that matches the payment, not simply the device. Flo website-subscription cancellation
If Apple bills your Flo subscription
Use this route only when the purchase is billed through Apple. An app running on an iPhone can still have a subscription bought on the provider's website, so the device alone does not identify the seller. Apple's instructions say to check the receipt and the Apple Account used for the purchase when a subscription is missing.
- 1
Open Settings on your iPhone or iPad.
Tap your name to open your Apple Account settings.
- 2
Choose Subscriptions.
Select the subscription you want to stop. If you have more than one subscription, check its name before making a change.
- 3
Select Cancel Subscription.
The button may be farther down the page. Follow the confirmation instructions shown by Apple.
- 4
Read the resulting status.
Apple says that an expiration message, or the absence of a cancellation button for the subscription, means it is already canceled.
For a trial billed by Apple, its guidance is to cancel at least 24 hours before the trial ends if you do not want it to renew. That is Apple's trial guidance; it does not establish a deadline for a purchase made directly from Flo.
Apple also provides cancellation on the web and instructions for Mac and Windows. If you no longer have the original phone, use the alternatives linked in Apple subscription cancellation rather than assuming the subscription cannot be managed.
If Google Play bills your Flo subscription
A Google Play subscription belongs to the Google Account used to purchase it. Sign in to that account before looking for the subscription. Google's help page explains that subscriptions normally continue for an indefinite term, with a charge at the beginning of each billing cycle, until you unsubscribe.
- 1
Open Google Play.
Open your profile and the Payments & subscriptions area, then choose Subscriptions.
- 2
Select the relevant subscription.
Check the account if it is missing; the Google Account on your device may differ from the one used for the purchase.
- 3
Tap Cancel subscription.
Complete the instructions rather than stopping at the subscription details screen.
- 4
Check the paid-through period.
Google says cancellation normally leaves access available for the time you have already purchased.
Uninstalling an Android app does not cancel its Google Play subscription. Cancellation and a refund are also different actions: stopping the next renewal does not, by itself, reverse a payment already made. Google links its refund rules separately from its cancellation instructions.
Google distinguishes prepaid plans from recurring subscriptions. A prepaid plan ends after its fixed period without a recurring cancellation, while payment-plan commitments may still have scheduled amounts due even after renewal is stopped. These distinctions matter only if that billing arrangement actually appears on your account. See Google Play subscription cancellation.
When the subscription is missing from your store account
Apple recommends searching email for an Apple receipt or invoice, then checking which Apple Account appears on it. If the receipt belongs to a family member, that person must cancel through their account. If it belongs to another Apple Account you use, sign in to that account instead. If there is no Apple receipt, check the statement to identify the company that billed you; an absent listing is not proof that every subscription has ended. Apple subscription cancellation
Google likewise instructs users to sign in to the account holding their subscriptions. Its help page includes a subscription-finding flow and links to account switching. Apply the store instructions to a store purchase and the provider's instructions to a direct purchase. This keeps the cancellation attached to the actual billing agreement rather than merely the app installed on your device. Google Play subscription cancellation
Cancellation and a refund are separate requests
Flo's cancellation article links separate refund instructions for website and iOS purchases. That separation matters: completing a cancellation flow should not be read as a promise that a previous charge has been refunded. Use the refund article for the seller shown on your receipt and check its applicable conditions.
This guide does not assign one universal refund window to all Flo purchases. The verified cancellation routes differ by billing provider, and questions about a charge should be directed to the provider responsible for that charge. Flo website-subscription cancellation
Keep track of what you want to cancel.
Review your subscriptions in Subpilot and request cancellation help where supported. Some providers require you to act directly; submitting a request does not confirm cancellation.
Sources
Official provider pages for the plans, billing terms, and account actions discussed in this guide. Confirm the terms shown in your own account before making changes.
| Source | Status |
|---|---|
| Flo website-subscription cancellation | Official source |
| Apple subscription cancellation | Official source |
| Google Play subscription cancellation | Official source |