How to Cancel an R6 Membership and Stop Renewal
This guide explains how to cancel R6 Membership for Rainbow Six Siege through Ubisoft or the store that processed your payment. The right route depends on where you originally subscribed. Memberships purchased through the in-game store, Ubisoft Store, or Ubisoft Connect PC are managed in the Ubisoft Store’s My Subscription area. Memberships purchased through Microsoft Store, PlayStation Store, or Steam must be managed through that platform instead. See Ubisoft’s R6 Membership support instructions
Before you make changes, check your receipt, purchase history, or subscription page. This can help you identify the billing service and sign in to the account used for the original purchase. If you cannot find the membership, verify that you are signed in to the Ubisoft or platform account used to make the purchase. See Ubisoft’s R6 Membership support instructions
R6 Membership content can include exclusive cosmetic bundles, Battle Pass levels, and certain pack-related rewards. Ubisoft changes the seasonal offering, so review the current Membership page before deciding whether to use any remaining benefits. Review the current R6 Membership overview
Before you cancel
Use this table to choose the correct route and understand what your choice can mean.
| Check | If this applies | What to do |
|---|---|---|
| Billing source | You subscribed through the in-game store, Ubisoft Store, or Ubisoft Connect PC | Sign in to the Ubisoft Store and manage the membership from My Subscription. See Ubisoft’s R6 Membership support instructions |
| Billing source | You bought the membership through Microsoft Store, PlayStation Store, or Steam | Manage it directly through the platform store that sold it. See Ubisoft’s R6 Membership support instructions |
| Renewal timing | You want the membership to end after the current paid period | Ubisoft’s Regular Cancellation option ends at the close of the current billing cycle. Open Ubisoft’s cancellation form |
| Immediate request | You believe you have a valid reason for extraordinary cancellation | You can submit Ubisoft’s Extraordinary Cancellation request. Ubisoft says Customer Support reviews the request and may ask for more details; its form describes extraordinary cancellation as having immediate effect. Open Ubisoft’s cancellation form |
| Invoice concern | You received an invoice with details of the next payment before confirming cancellation | Ubisoft says the subscription has already renewed for the following month or year in that situation. Read Ubisoft’s invoice guidance |
| Membership is missing | You do not see R6 Membership on the page you opened | Confirm that you are using the Ubisoft or platform account that completed the purchase. See Ubisoft’s R6 Membership support instructions |
If you are not sure which service billed you, compare the merchant or store name on your payment record with the available cancellation routes. Then open the subscription area for that service. Avoid assuming that a missing entry means the membership has ended.
Steps to solve it
Use this checklist for the quickest path. The sections below explain the choices in more detail.
| Step | Action | Result |
|---|---|---|
| 1 | Identify the store or service that processed your payment. | You know whether to use Ubisoft or a platform store. |
| 2 | Sign in to the account used for the original purchase. | You can review the relevant membership details. |
| 3 | For Ubisoft-managed purchases, open My Subscription. | Select Cancel Membership, then select Yes to confirm. See Ubisoft’s cancellation steps |
| 4 | For Microsoft Store, PlayStation Store, or Steam purchases, use that platform’s subscription controls. | You manage the membership through the store that sold it. See Ubisoft’s platform guidance |
| 5 | Save your confirmation and check any invoice dates. | You have useful information if you need to review a renewal or charge. |
- 1
Identify who manages the payment
Start with your membership receipt or store purchase history. Ubisoft separates management by purchase route. A membership bought through the in-game store, Ubisoft Store, or Ubisoft Connect PC can be managed through the Ubisoft Store. A membership purchased through Microsoft Store, PlayStation Store, or Steam is managed through the relevant platform. Read Ubisoft’s R6 Membership support instructions
If Ubisoft processed the purchase, sign in to the Ubisoft account used at checkout. Ubisoft also recommends logging in before using its cancellation form, which can make the process easier. Open Ubisoft’s cancellation form
If the membership does not appear, check the account first. Compare the store name on the receipt with the service you are reviewing. This is more useful than repeatedly checking the same page without confirming where the purchase was made.
- 2
Cancel a Ubisoft-managed membership
For purchases made in the in-game store, Ubisoft Store, or Ubisoft Connect PC, open the Ubisoft Store. Select the avatar icon near the upper-right corner, then sign in to your Ubisoft account. Select the avatar again and choose My Subscription. Ubisoft identifies this area as the management page for eligible R6 Membership subscriptions. Read Ubisoft’s account-management instructions
Find the active R6 Membership entry. Choose Cancel Membership, then select Yes to confirm the action. See Ubisoft’s cancellation steps
The same account area can also let eligible Ubisoft-managed subscribers change a payment method, download an invoice through View billing details, or edit a billing address. These tools may help you confirm that you are looking at the correct membership before you cancel it. Read Ubisoft’s account-management instructions
- 3
Cancel a platform-store membership
If you purchased R6 Membership from Microsoft Store, PlayStation Store, or Steam, manage it through the platform that processed the payment. Ubisoft directs customers with memberships from those platform stores to manage the subscription through the relevant platform. See Ubisoft’s platform guidance
Sign in to the Microsoft, PlayStation, or Steam account used for the purchase. Open that platform’s subscription or recurring-payment management area and review the R6 Membership entry. Platform menus can differ, so follow the cancellation prompts displayed by that store.
Do not use the Ubisoft Store as the only place to check if you bought the membership through a platform store. Ubisoft’s documented routes distinguish Ubisoft-managed purchases from purchases made through Microsoft Store, PlayStation Store, and Steam. Read Ubisoft’s R6 Membership support instructions
- 4
Choose the cancellation type carefully
Ubisoft’s cancellation form includes R6 Membership and presents two cancellation types. Regular Cancellation is for ending the subscription when the current billing cycle finishes. Open Ubisoft’s cancellation form
Choose regular cancellation if your goal is to prevent a later renewal while keeping access during the current paid period. Ubisoft says that R6 Membership benefits remain available through the end of the subscription period after a regular cancellation. Read Ubisoft’s R6 Membership support guidance
Extraordinary Cancellation is Ubisoft’s route for a request when you believe there is a valid reason for extraordinary cancellation. Ubisoft says Customer Support will review the request and may ask for more details; the form describes extraordinary cancellation as having immediate effect. Open Ubisoft’s cancellation form Do not assume that the regular-cancellation access timeline applies unless Ubisoft confirms the outcome. Keep any confirmation message or reference details you receive.
- 5
Save confirmation details and review invoices
After you submit a cancellation, save the confirmation page, email, or reference details. Review the membership status in the same Ubisoft or platform account where you made the change. This gives you a record of what you requested and when you requested it.
Invoice timing matters. If you received an invoice containing details of the next payment before confirming cancellation, Ubisoft says the subscription had already renewed for the following month or year. Read Ubisoft’s invoice guidance
Keep the invoice with your cancellation confirmation if you need to discuss a charge with the billing provider. Ubisoft’s cancellation form describes cancellation options, but it does not provide a general refund promise. Open Ubisoft’s cancellation form
What cancellation means for your membership
With a regular cancellation, your R6 Membership benefits remain usable until the current subscription period ends. Ubisoft also says it will not charge you again after the last payment for that period. Read Ubisoft’s R6 Membership support guidance
Once the membership has ended, you need to subscribe again before you can access its benefits again. Read Ubisoft’s R6 Membership support guidance That makes the listed end date important. You may want to use any available seasonal items or progression-related benefits before that date.
Review the current offering rather than relying on an old description. Ubisoft’s current R6 Membership page highlights seasonal exclusive cosmetics, Battle Pass levels, and packs, and those details can change with new content. Review the current R6 Membership overview
An extraordinary-cancellation request has a different stated effect from regular cancellation. Ubisoft describes extraordinary cancellation as having immediate effect, but says Customer Support reviews the request and may ask for more details. Do not assume you will retain access until the usual period end date unless Ubisoft confirms that outcome. Open Ubisoft’s cancellation form
Keep track of what you want to cancel.
Review your subscriptions in Subpilot and request cancellation help where supported. Some providers require you to act directly; submitting a request does not confirm cancellation.
Frequently Asked Questions
How does R6 Membership cancellation timing work?
Ubisoft describes Regular Cancellation as ending at the end of the current billing cycle. Its cancellation form also offers Extraordinary Cancellation for a request with immediate effect when you believe there is a valid reason. Open Ubisoft’s cancellation form
If you purchased the membership through Microsoft Store, PlayStation Store, or Steam, manage the cancellation through that platform instead of Ubisoft’s membership controls. See Ubisoft’s platform guidance
Will I lose my perks immediately?
For a regular cancellation, Ubisoft says the benefits remain available until the current subscription period ends. Read Ubisoft’s R6 Membership support guidance
Do not make the same assumption for an extraordinary-cancellation request. Ubisoft describes extraordinary cancellation as having immediate effect, but says Customer Support reviews the request and may ask for more details. Open Ubisoft’s cancellation form
How do I know whether the cancellation worked?
Check the status in the Ubisoft Store or the platform store where you submitted the request. Save the confirmation message or reference details. Also check invoice timing. If you received an invoice with next-payment details before cancellation confirmation, Ubisoft says the membership had already renewed for the following month or year. Read Ubisoft’s invoice guidance
Can I subscribe again later?
Yes. Ubisoft says you need to re-subscribe to regain R6 Membership benefits after the membership has ended. Read Ubisoft’s R6 Membership support guidance
Sources
Official provider pages for the plans, billing terms, and account actions discussed in this guide. Confirm the terms shown in your own account before making changes.
| Source | Status |
|---|---|
| See Ubisoft’s R6 Membership support instructions | Official source |
| Review the current R6 Membership overview | Official source |
| Open Ubisoft’s cancellation form | Official source |