How to Cancel CLEAR
To cancel a CLEAR+ membership, sign in to your account, open your membership details, select Cancel Membership, and complete the prompts. You can also use CLEAR’s “Chat with us” option if you need help. The timing matters: canceling within 14 days of your latest charge may qualify for a full refund, but airport lane access ends that day.
Before you start, check whether you are the account owner. If you are included in a Family Plan, the person who manages that plan must make membership changes. A family member cannot remove or cancel their own paid access through the main account.
How to cancel
- 1
Sign in to CLEAR.
Open the CLEAR+ membership details for the account you want to manage.
- 2
Open membership actions.
Select the arrow next to CLEAR+ Membership, then Cancel Membership.
- 3
Complete the prompts.
Save the final status or confirmation email.
- 4
Use chat if you get stuck.
Have the account email ready and ask support to confirm the renewal status.
Family Plan: The primary owner must make membership changes. Removing a family member ends that person’s access immediately.
Refunds, access, and account changes
| Cancellation timing | Refund | Airport access |
|---|---|---|
| Within 14 days of the current-term charge | Full refund for that term | Ends on the cancellation date |
| More than 14 days after that charge | No automatic refund promised | Continues through the term; membership does not renew |
Trials and promotions
Check the terms shown for your offer before its deadline. Promotional terms may be unavailable if you cancel and later renew.
CLEAR-initiated termination
CLEAR’s terms separately allow a prorated refund in applicable cases where it ends service for convenience. This is not the standard member-cancellation policy.
Account, data, and support
Membership versus account deletion
Ending CLEAR+ does not automatically delete your account, stop free services, or erase personal data. Ask separately about deletion or applicable privacy rights.
Contact customer service
Use chat, email Memberservices@clearme.com, or call +1.855.253.2763. Provide only the account-identification details requested through the official process.
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Frequently Asked Questions
Will I receive a refund after I cancel?
CLEAR says you receive a full refund when you cancel within 14 days of the charge for your current term. In that case, airport lane access ends on the cancellation date.
After the 14-day window, CLEAR schedules the membership not to renew once the current term expires. The published policy does not promise a refund for those later cancellations.
Does canceling delete my CLEAR account and personal data?
No. Ending paid membership access does not automatically mean that your account is deleted or that free services are stopped. You must make a separate deletion request if that is what you want.
CLEAR may retain certain personal data after cancellation under its privacy practices. Contact customer service if you want to exercise privacy rights or ask about your account’s data status.
Sources
Official provider pages for the plans, billing terms, and account actions discussed in this guide. Confirm the terms shown in your own account before making changes.
| Source | Status |
|---|---|
| CLEAR: How do I cancel my membership? | Official source |
| CLEAR: What is the refund policy for CLEAR+ Membership? | Official source |
| CLEAR Membership Terms | Official source |