Contact and account verification
GFiber provides chat, email and phone contact options. Its cancellation guidance asks customers to have their account PIN available.
Official source: GFiber cancellation and returns.
Equipment and unused service
GFiber gives 60 days to return equipment and emails a list of the items required. Return options include FedEx and a GFiber Space. A FedEx QR-code return does not require customer packaging; a printed-label return uses customer packaging. Refunds for unused service follow cancellation, equipment return and settlement of outstanding balances.
Official source: GFiber cancellation and returns.
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Sources
Official provider pages for the plans, billing terms, and account actions discussed in this guide. Confirm the terms shown in your own account before making changes.
| Source | Status |
|---|---|
| GFiber cancellation and returns | Official source |