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How to Cancel a MyPersonality.net Subscription

For MyPersonality.net, contact support@mypersonality.net or 855-342-8558 to cancel. Its terms and conditions identify these routes for both trial and paid-subscription cancellation.

Last edited on Oct 27, 2026
Subpilot Editorial Team, Senior Subscription Writer 3 min read

Confirm the exact site on your receipt. MyPersonality.net, operated by Character Types LLC according to its terms, should not be confused with other personality-test websites using similar names.

Identify the recurring plan

Find the original payment confirmation, account email, trial end date, and renewal amount. Do not assume a payment for test results is necessarily a one-time purchase; inspect the offer you accepted.

The published pricing page and terms describe subscription offers, but the precise schedule should be checked against your receipt. This matters because different offers may use different billing intervals.

Request cancellation

Use one of the official contact routes above and state that you want future renewal stopped. Include the signup email and payment reference where available. Ask for the effective date and confirmation that no further subscription renewal is scheduled.

Keep a dated copy of the request and the response. If the initial reply only acknowledges receipt, follow up for the actual cancellation result. If you call, request written confirmation and record the case number.

You can say:

Please cancel the recurring MyPersonality.net subscription associated with this email address. Please confirm its end date and whether any further charge is scheduled. I also want the payment dated [date] reviewed for refund eligibility.

Omit the refund sentence if you are not requesting one. Keeping the two requests distinct makes the reply easier to verify.

Understand access and refund timing

The terms say paid access continues through the current billing cycle when cancellation happens before that period ends. They also state that a refund requested within 30 days of the initial purchase is eligible for a full refund. That wording refers to the initial purchase, not an automatic new refund window after every renewal.

The pricing page also advertises a 30-day refund guarantee. Submit the request promptly with the actual purchase date rather than assuming cancellation alone starts the refund process.

If a refund is approved, retain its amount and processing confirmation and check for the credit. Do not assume an acknowledgment that the request was received means the payment has already been returned.

Investigate an unfamiliar statement entry

The terms identify mindpays.net as a purchase descriptor. Use that as a clue to compare with your receipt, not proof that every unfamiliar transaction was authorized.

If the account or payment remains unexplained, contact the payment provider through its official channel and describe what you found. Keep private test results out of a billing message unless they are genuinely relevant to the issue.

Final verification

Keep the cancellation confirmation, access end date, and any refund outcome. Review the next relevant statement and follow up if the billing does not match what support confirmed. If you also want personal information removed, make that a separate privacy request after preserving the records needed to resolve the payment.

Let Subpilot help

Keep track of what you want to cancel.

Review your subscriptions in Subpilot and request cancellation help where supported. Some providers require you to act directly; submitting a request does not confirm cancellation.

Sources

Official provider pages for the plans, billing terms, and account actions discussed in this guide. Confirm the terms shown in your own account before making changes.

SourceStatus
terms and conditionsOfficial source
pricing pageOfficial source

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