How to Cancel a Highlights Subscription or Stop Auto-Renewal

That distinction is the most important decision in the process. “Stop sending magazines now” and “finish this subscription but do not charge me for another term” are different requests.

Identify the subscription first

Find the order confirmation and note the publication, recipient, delivery address, and account email. If you purchased gifts for several children, check each recipient before selecting a cancellation action.

A useful list has one row per subscription: the product, the person receiving it, and whether you want deliveries stopped immediately or only renewal disabled. This reduces the chance of canceling the wrong gift or leaving another paid subscription active.

Cancel a magazine

Do not stop after opening the cancellation screen. The final confirmation is the evidence that the request was completed. If the account cannot find your order, contact Highlights with the original order number rather than creating a replacement purchase.

Keep the remaining issues but stop renewal

Tell Highlights explicitly that you want to stop automatic renewal while retaining the current subscription's remaining deliveries. Its automatic-renewal page lists 888-372-6433 for assistance. Check the effective result before accepting any change that would terminate deliveries immediately. Highlights automatic-renewal information

For a gift, tell the recipient what you changed if they are expecting future issues. Keep the renewal notice and the response together so it is clear which term you chose not to renew.

Cancel a book club or activity box

Highlights provides a separate help page for book clubs and subscription boxes. It directs customers to the same account areas and the Actions → Cancel → Proceed sequence. If you merely need a different age level, it recommends contacting customer service about switching the subscription. Book club and subscription-box instructions

For a box already being prepared, ask separately whether the current order can be stopped. Do not infer that a change to future deliveries has reversed an order that already shipped. Give support the shipment or order number, not just the name of the subscription.

Refunds, invoices, and deliveries after cancellation

If you want a refund or need an invoice corrected, make that a separate, specific request. State the payment date, amount, product, and reason. This guide does not promise a fixed refund amount for every magazine, gift, or box plan.

If another package arrives, compare its order date with your cancellation confirmation before assuming the subscription restarted. Ask Highlights whether it was already in fulfillment and whether any further deliveries remain scheduled.

The final record should show the exact product affected, whether you canceled deliveries or only renewal, and the date the change took effect. Keep that record until you have checked the next expected billing date and resolved any outstanding shipment question.