How to Cancel a Mindvalley Subscription and Request an Eligible Refund

Check your receipt first. The app you use to watch a program does not necessarily identify the company that billed your subscription.

Cancel a website purchase

Mindvalley says ordinary cancellation leaves access available until the paid period ends and does not automatically issue a refund. Managing cancellation · Finding billing history

Review all active subscriptions rather than assuming the account contains only one purchase. Identify each product by its receipt and make an explicit decision about what you want to retain.

Cancel a store purchase

For an Apple-billed plan, open the Apple Account subscription settings and select Mindvalley. For a Google Play purchase, use the Google account's subscription list. Complete the store's cancellation process and save its result. Mindvalley's store-billing guide confirms that these purchases must be managed through the store. Apple and Google purchase guidance

If the plan is not listed, compare the receipt with the account currently signed in. Do not buy another membership merely to restore access to the billing controls.

Can you get a refund?

Mindvalley's published refund policy gives a 15-day window for eligible initial website purchases and says subscription renewals are nonrefundable. Check the terms for your specific purchase rather than treating the window as applying to every program or renewal. Mindvalley refund policies

For an eligible purchase, the billing area may show Get Refund. Mindvalley says using the refund process cancels access immediately, unlike ordinary cancellation at the end of the paid period. Refund workflow

For store purchases, use the store's refund process. Keep the payment reference, request date, and decision so you can verify the actual credit separately from subscription cancellation.

Pause only if you want billing to resume

Mindvalley describes a pause option for monthly subscriptions for up to three months. Review the restart date before choosing it. A pause is a temporary interruption, not a permanent cancellation. Mindvalley pause guidance

If you want to stop indefinitely, do not select pause simply to get past a retention screen. Confirm the final status matches your intention.

Keep records before deleting the account

Mindvalley's account-deletion guidance says deletion does not cancel a membership. Handle subscription billing first and keep the confirmation outside the account. Account-deletion guidance

Before access ends, save your own notes and purchase records. After the former renewal date, check your statement. If another payment appears, identify the product, receipt, and cancellation timestamp when contacting support. That helps distinguish another subscription from a charge that conflicts with the cancellation you completed.